Have a file that is not allowing me to run a full virus/malware/spyware scan.

[Krandall]

click the windows icon thing and click on my computer.


then double click c: (the hard drive)

and follow the path you typed below.

double click windows

double click winsxs

etc.. until you get to where the file is.

[Hefe]

you could try the scan in "safe mode"

restart the computer , tap the "f8" key over and over till a choices menu comes up
select safe mode
and once it starts up, run the scan

[Diggs59]

click the windows icon thing and click on my computer.


then double click c: (the hard drive)

and follow the path you typed below.

double click windows

double click winsxs

etc.. until you get to where the file is.

.   Thanks for that Krandall. Now I just have to figure out how to log in as an administrator because when I tried to delete it asks for permission and will not delete it. I'm at Bob Evans right now. Ill try again after I get home. May need assistance logging in as an administrator....

[Diggs59]

you could try the scan in "safe mode"

restart the computer , tap the "f8" key over and over till a choices menu comes up
select safe mode
and once it starts up, run the scan

hefe, thanks for that info but I've tried doing that like 10 times already. Ive even tried it with safe mode and networking. Still freezes up.

[Hefe]

what program are using to scan it?

[Diggs59]

what program are using to scan it?

I've used Avast, Malwarebytes, SUPER Anti-Spyware all at seperate times of course. I get the same result, freezing.

[Hefe]

what about Avast "Boot scan"?
does that make it all the way thru?

you could run Combofix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
that is pretty good at getting the stubborn ones out

[Krandall]

did you research the file having issues hefer? Doens't appear to be virus related.

[Hefe]

no..
just throwing out suggestions

hell, it could be a bad spot in the HD

[Diggs59]

what about Avast "Boot scan"?
does that make it all the way thru?

you could run Combofix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
that is pretty good at getting the stubborn ones out

I wish Hefe, this 64 Bit Vista system DOES NOT allow a Boot-Time Scan with Avast. The 32 bit systems are good to go.

[Diggs59]

what about Avast "Boot scan"?
does that make it all the way thru?

you could run Combofix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
that is pretty good at getting the stubborn ones out

Combo fix is also not compatible with Vista....Only good for XP and 2000 users.

[Krandall]

Any luck?

[Diggs59]

Any luck?

Actually, listen to this and then tell me what you think Krandall. As you know I tried to delete the file manually but Vista will not let me do that due to the administrator issue. So I clicked on the file only (in order to scan just that file)and of course while scanning, it froze up as usual.... So I got the idea to burn "only" the file that my Laptop was freezing on to a disc, then I proceeded to scan the file that was just added to the disc and it scanned with no problems at all citing: "no malicious items affected". What does that tell you? I'm not even close to "P.C. inclined" but to me it seems like it's a hardware issue.....no?  

[preddy08]

I'd vote a hardware issue. Might try a error check or a disc-defrag. Have you tried a system restore?

[Diggs59]

I'd vote a hardware issue. Might try a error check or a disc-defrag. Have you tried a system restore?

Yeah, me too. I've done multiple "disk-checks" and they've all came back good. I've defragged and system restore was done as well....I have not a clue as what else could be done....