Alba Action SUCKS
I've been working on replacing my clutch, and I pulled a bonehead move and accidentally broke one of the posts, that holds the springs, off of the pressure plate. My fault. No problem, i'll order a new one. So, I shop around for the best deal and I decide to go through alba action. I buy the part for $35.00 and pay extra ($23.00) for 2-5 day shipping for a total of $58.00. It takes them 11 days to get the part to me, and then the damn thing breaks while i'm installing according to Yamaha 's specs. I wanted to throw up. So, I called my local dealer and told him my problem and he ordered me a new one that he said would be in my hand by Friday afternoon for the same price as alba action. Problem solved. Now I turn my attention to alba actions customer service. The caption at the top says it all, They SUCK. They said Yamaha would not warranty any OEM parts purchased through them and they could do nothing to help me. No attempt to make it right. Beware of the customer service department at alba action, it's far from customer service. It's a customer F*%@ING.
dang dude that sucks to hear. goodluck with gettin everything put back together good
no offense but this has been posted several times before, thier customer service suckssssss
I now know first hand.
Quote from: raptorfireman on September 02, 2008, 02:23:34 PM
I now know first hand.
got everything back together now or stil waiting on the parts from the dealer?
that sucks, i hate it when stuff like that happnes
Quote from: kyledvor61 on September 02, 2008, 02:33:16 PM
Quote from: raptorfireman on September 02, 2008, 02:23:34 PM
I now know first hand.
got everything back together now or stil waiting on the parts from the dealer?
Ordered another pressure plate today, should be here Friday. I'm leaving Sept 10 for the dunes. I hope.
Quote from: raptorfireman on September 02, 2008, 03:07:58 PM
Quote from: kyledvor61 on September 02, 2008, 02:33:16 PM
Quote from: raptorfireman on September 02, 2008, 02:23:34 PM
I now know first hand.
got everything back together now or stil waiting on the parts from the dealer?
Ordered another pressure plate today, should be here Friday. I'm leaving Sept 10 for the dunes. I hope.
goodluck with getting it all back together dude
does alba really have suckky service buying parts online cuz all the parts i bought from them i never had a problem with any but i buy my parts directy at alba there only a 30 min drive to get there the only thing i know that there mehcanics suck
i wanted to order some parts there...but now i'm not sure
:confused:
I ordered a set of nerfs awhile back, waited two weeks and called them. They said that it wasn't in stock and they didn't know when they were going to get more in. Needless to say I got my money back. Sumbitches.
Quote from: 4gunz4x4z on January 03, 2009, 12:00:32 AM
I ordered a set of nerfs awhile back, waited two weeks and called them. They said that it wasn't in stock and they didn't know when they were going to get more in. Needless to say I got my money back. Sumbitches.
ok. know i am definitely sure)